Privacy Policy
Privacy Policy
Effective Date: November 13, 2025
Information We Collect:
We may collect non-personal data like your browser type and operating system for improvements.
How We Use Information:
We use information solely to operate, maintain, and improve the Austra platform. This includes:
• Operating the service
Using uploaded documents and user inputs to generate training, lessons, quizzes, and learning paths.
• Personalizing the experience
Adjusting content based on roles, departments, skill levels, and usage patterns within your organization.
• Improving accuracy and functionality
Analyzing usage trends to enhance model performance, refine training outputs, and develop new features.
• Supporting your organization
Providing onboarding assistance, troubleshooting issues, and responding to support requests.
• Ensuring security and compliance
Monitoring usage to detect abuse, maintain trust, and protect the platform from unauthorized activity.
• Administrative and billing purposes
Managing subscriptions, processing payments, and communicating important service related updates.
We do not use your internal documents for training external models, selling data, or building unrelated products.
Third-Party Services
Austra may use third party providers to support the operation of the platform. These services help with hosting, data storage, analytics, payment processing, authentication, email delivery, and customer support.
Third party providers may process limited information on our behalf strictly to perform these functions. They are not permitted to use your data for their own purposes or to build independent products.
Your use of Austra may also involve integrations with optional third party tools or platforms. If you choose to connect such services, you are responsible for reviewing and accepting their terms. Austra is not responsible for how those external services handle your information or operate their systems.
We may add or replace third party providers as the platform evolves. Any changes will be reflected in updated Terms.
Third-Party Links:
Austra may contain links to websites, platforms, or services that we do not own or control. These links are provided for convenience only.
We are not responsible for the content, policies, or practices of any third party websites you choose to visit. If you access a third party link, you do so at your own discretion and are responsible for reviewing the terms and policies of that service.
Austra does not endorse, monitor, or guarantee the offerings of any third party linked through the platform. We are not liable for any damages or issues that arise from your use of external sites or services.